Press Releases

October 26, 2021
Engageware, Glia Partner to Help Financial Institutions Provide Seamless Digital Customer Service

Fintechs team up, allowing FIs to deliver efficient customer experiences Tewksbury, Mass., Oct.

Read More
July 28, 2021
TimeTrade SilverCloud Is Now Engageware

New name reflects company’s expertise in customer engagement Tewksbury, Mass., July 28, 2021 –

Read More
July 20, 2021
TimeTrade SilverCloud, Kasisto Partner to Provide Industry-Leading Digital Assistant for Financial Institutions

Digital-first solution delivers accurate answers in real time, strengthening customer engagement;

Read More
May 19, 2021
TimeTrade SilverCloud Releases “Digital-First Banking Trends Report”

Tewksbury, Mass., May 19, 2021 – TimeTrade SilverCloud, the industry-leading provider of customer

Read More
April 20, 2021
TimeTrade SilverCloud, POPi/o Partner to Enable Financial Institutions to Deliver Exceptional Customer Experiences

Partnership enhances virtual meeting capability, provides a personalized, more engaging

Read More
January 12, 2021
TimeTrade And SilverCloud Unite To Transform Customer Experience

Combined company delivers most effective and efficient methods for customer interaction Tewksbury,

Read More
January 12, 2021
TimeTrade Acquires SilverCloud and Expands Customer Experience Software Platform

Leading software provider for enterprise appointment scheduling combines with customer and employee

Read More
December 9, 2020
Verint Announces Automation Solution to Improve Retail Banking Customer Experience

Seamless Integration in the Cloud Combines Branch Workforce Management and TimeTrade’s Powerful

Read More
September 16, 2020
American 1 Credit Union Empowers Members with Automated Self-Service Support and Chatbot During COVID-19 Crisis

Credit union’s self-service initiative proves invaluable at onset of pandemic, dedicated

Read More
August 3, 2020
SilverCloud’s Banking Chatbot Surpasses 260,000 Consumer Requests During COVID-19 Pandemic

Demand for self-service options surges in response to Coronavirus restrictions, financial

Read More