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Press Releases

February 29, 2024
Engageware Launches Advanced SMS and WhatsApp Capabilities to Transform B2B Digital Communications

BOSTON, MA - February 29, 2024 - Engageware is thrilled to announce enhancements to its digital communications offerings, reinforcing digital communication as a key pillar of its product. This update

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January 12, 2024
Engageware Releases Report Highlighting 2024 Customer Engagement Trends in Banking

In the third annual release of the ENGAGE Report series, the first of four volumes, banking leaders surveyed express optimism in customer engagement while acknowledging the need for improvement 95% of

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August 24, 2023
Engageware Acquires Aivo

Extending Leadership Position as the Only Comprehensive, Customer Engagement Platform Powered by Conversational & Generative AI Market leader acquires conversational AI innovator – providing

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March 7, 2023
Engageware Launches Industry’s First Peer Analytics Feature

--First-to-market benchmarking capabilities give financial institutions data-driven insights to drive growth by maximizing appointments-- TEWKSBURY, Mass., March 7, 2023 – Engageware, the

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January 10, 2023
Natco Credit Union Advances Member Engagement Strategy, Expands Partnership with Engageware

--Credit union builds on success of Online Appointment Scheduling, adds Customer Self-Service solution to elevate member experience, provide easier, faster access to information-- TEWKSBURY, Mass., Jan.

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December 14, 2022
Engageware Appoints Software Veteran Nina Vellayan as Chief Executive Officer

Premier customer engagement SaaS provider taps top technology executive with track record of success to lead company’s continued growth TEWKSBURY, Mass., Dec. 14, 2022 – Engageware, the

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December 6, 2022
Engageware Releases 2023 Customer Engagement in Banking Report

Amid recession possibility, banking professionals reveal challenges in customer digital adoption; express desire for additional staff, and indicate increased investment in relationship banking For banks

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August 11, 2022
LA Financial Credit Union Launches Employee Knowledge Management Solution to Expand Investment in Member Engagement

Solution elevates member experience by increasing employee productivity and maximizing operational efficiencies TEWKSBURY, Mass., Aug. 11, 2022 – Engageware, the industry-leading provider of

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June 16, 2022
Engageware’s Scheduler for Salesforce Solution Now Features Personal Booking Pages for Wealth Managers and Financial Advisors

Industry’s leading intelligent appointment scheduling solution first to offer new capability enabling frictionless customer interactions, streamlined booking process TEWKSBURY, Mass., June 16,

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May 24, 2022
Rio Grande Credit Union Signs Five Year Extension for Engageware’s Employee Knowledge Management

Continuation of strong partnership yields specialty training programs as a strategic resource for credit union employees TEWKSBURY, Mass., May 24, 2022 – Engageware, the industry-leading

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