Press Releases

April 27, 2022
Engageware Launches ‘Engage with Bankers’ Community for Financial Institutions

New forum is a strategic resource for banking professionals to share industry best practices, collaborate and network. TEWKSBURY, Mass., April 27, 2022 – Engageware, the industry-leading provider

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March 10, 2022
Engageware Releases Inaugural ‘Customer Engagement in Banking’ Report

Banking professionals reveal strategic priorities for customer engagement in 2022  While 49% of banking professionals indicate that digital is the top priority channel for customer engagement in 2022,

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February 3, 2022
Engageware Drives Banner Year Cementing its Position as Premier Customer Engagement Solutions Provider

Company expects significant continued momentum TEWKSBURY, Mass., Feb. 3, 2022 – Engageware, the leader in customer engagement SaaS solutions, today announced it closed 2021 with record revenue

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January 11, 2022
Engageware Achieves Historic Technology Industry Milestone Enabling Consumers to Schedule Over One Billion Appointments

Enterprise appointment scheduling pioneer fuels the “by-appointment” economy TEWKSBURY, Mass., Jan. 11, 2022 – Engageware, the industry-leading provider of customer engagement solutions,

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October 26, 2021
Engageware, Glia Partner to Help Financial Institutions Provide Seamless Digital Customer Service

Fintechs team up, allowing FIs to deliver efficient customer experiences Tewksbury, Mass., Oct. 26, 2021 - Engageware (formerly TimeTrade SilverCloud), an industry-leading provider of customer

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July 28, 2021
TimeTrade SilverCloud Is Now Engageware

New name reflects company’s expertise in customer engagement Tewksbury, Mass., July 28, 2021 – Following TimeTrade Systems’ acquisition of SilverCloud LLC in January 2021, the customer engagement

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July 20, 2021
TimeTrade SilverCloud, Kasisto Partner to Provide Industry-Leading Digital Assistant for Financial Institutions

Digital-first solution delivers accurate answers in real time, strengthening customer engagement; reducing handle times Tewksbury, Mass., July 20, 2021 – TimeTrade SilverCloud, an industry-leading provider

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May 19, 2021
TimeTrade SilverCloud Releases “Digital-First Banking Trends Report”

Tewksbury, Mass., May 19, 2021 – TimeTrade SilverCloud, the industry-leading provider of customer engagement solutions, today released its “Digital-First Banking Trends Report,” examining customer

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April 20, 2021
TimeTrade SilverCloud, POPi/o Partner to Enable Financial Institutions to Deliver Exceptional Customer Experiences

Partnership enhances virtual meeting capability, provides a personalized, more engaging experience Tewksbury, Mass., April 20, 2021 – TimeTrade SilverCloud, an industry-leading provider of customer

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January 12, 2021
TimeTrade And SilverCloud Unite To Transform Customer Experience

Combined company delivers most effective and efficient methods for customer interaction Tewksbury, Mass., Jan. 12, 2020 – TimeTrade Systems, the leading provider of omnichannel enterprise scheduling

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