Press Releases

August 11, 2022
LA Financial Credit Union Launches Employee Knowledge Management Solution to Expand Investment in Member Engagement

Solution elevates member experience by increasing employee productivity and maximizing operational efficiencies TEWKSBURY, Mass., Aug. 11, 2022 – Engageware, the industry-leading provider of

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June 16, 2022
Engageware’s Scheduler for Salesforce Solution Now Features Personal Booking Pages for Wealth Managers and Financial Advisors

Industry’s leading intelligent appointment scheduling solution first to offer new capability enabling frictionless customer interactions, streamlined booking process TEWKSBURY, Mass., June 16,

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May 24, 2022
Rio Grande Credit Union Signs Five Year Extension for Engageware’s Employee Knowledge Management

Continuation of strong partnership yields specialty training programs as a strategic resource for credit union employees TEWKSBURY, Mass., May 24, 2022 – Engageware, the industry-leading

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April 27, 2022
Engageware Launches ‘Engage with Bankers’ Community for Financial Institutions

New forum is a strategic resource for banking professionals to share industry best practices, collaborate and network. TEWKSBURY, Mass., April 27, 2022 – Engageware, the industry-leading provider

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March 10, 2022
Engageware Releases Inaugural ‘Customer Engagement in Banking’ Report

Banking professionals reveal strategic priorities for customer engagement in 2022  While 49% of banking professionals indicate that digital is the top priority channel for customer engagement in 2022,

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February 3, 2022
Engageware Drives Banner Year Cementing its Position as Premier Customer Engagement Solutions Provider

Company expects significant continued momentum TEWKSBURY, Mass., Feb. 3, 2022 – Engageware, the leader in customer engagement SaaS solutions, today announced it closed 2021 with record revenue

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January 11, 2022
Engageware Achieves Historic Technology Industry Milestone Enabling Consumers to Schedule Over One Billion Appointments

Enterprise appointment scheduling pioneer fuels the “by-appointment” economy TEWKSBURY, Mass., Jan. 11, 2022 – Engageware, the industry-leading provider of customer engagement solutions,

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October 26, 2021
Engageware, Glia Partner to Help Financial Institutions Provide Seamless Digital Customer Service

Fintechs team up, allowing FIs to deliver efficient customer experiences Tewksbury, Mass., Oct. 26, 2021 - Engageware (formerly TimeTrade SilverCloud), an industry-leading provider of customer

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July 28, 2021
TimeTrade SilverCloud Is Now Engageware

New name reflects company’s expertise in customer engagement Tewksbury, Mass., July 28, 2021 – Following TimeTrade Systems’ acquisition of SilverCloud LLC in January 2021, the customer engagement

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July 20, 2021
TimeTrade SilverCloud, Kasisto Partner to Provide Industry-Leading Digital Assistant for Financial Institutions

Digital-first solution delivers accurate answers in real time, strengthening customer engagement; reducing handle times Tewksbury, Mass., July 20, 2021 – TimeTrade SilverCloud, an industry-leading provider

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