Press Releases

February 29, 2024
Engageware Launches Advanced SMS and WhatsApp Capabilities to Transform B2B Digital Communications

BOSTON, MA - February 29, 2024 - Engageware is thrilled to announce enhancements to its digital communications offerings, reinforcing digital communication as a key pillar of its product. This update

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January 12, 2024
Engageware Releases Report Highlighting 2024 Customer Engagement Trends in Banking

In the third annual release of the ENGAGE Report series, the first of four volumes, banking leaders surveyed express optimism in customer engagement while acknowledging the need for improvement 95% of

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August 24, 2023
Engageware Acquires Aivo

Extending Leadership Position as the Only Comprehensive, Customer Engagement Platform Powered by Conversational & Generative AI Market leader acquires conversational AI innovator – providing

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In The News

November 16, 2023
Bankadelic Podcast: Helping Banks and Credit Unions Ride the Big AI Wave

Nina Vellayan of Engageware explains how her company takes an approach to AI that engages...

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May 30, 2023
5 ways a human touch can increase digital adoption

Human and digital channels must work together for a better digital experience

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January 30, 2023
Digital Banking’s Next Frontier

Digital adoption strategies are necessary for credit unions

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Release Highlights

July 11, 2023
Product Highlights and Updates – July 2023

Scheduler for Salesforce Customized Branding Engageware now offers the ability for admins to customize the Scheduler for Salesforce experience by adjusting the labels and objects to your

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May 23, 2023
Product Highlights and Updates – May 2023

Scheduler for Salesforce Powerful alerts to reduce no-shows while creating better customer experiences  Scheduler for Salesforce now offers automated appointment notifications via text messaging.

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April 11, 2023
Product Highlights and Updates – April 2023

Appointment Scheduling’s Engagement Center Salesforce Connector added to Engagement Center’s Connectors menu. In addition to the already existing integrations with Webex, Teams, Zoom and others,

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