For every customer engagement challenge, there’s a partner to help.

Engagement is rarely one solution, or one method, but a collection of tools and processes to build successful engagement strategies with customers and prospects.  Our partners bring together an unparalleled collection of customer engagement experts who work with you across every channel and type of customer interaction.

Find the perfect partner to drive your success

Maximize the results of your customer engagement efforts by taking advantage of the most experienced and innovative customer engagement experts available anywhere. Our partners are key to our success making you successful. 

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STRATEGIC PARTNER

Kasisto is the leading digital experience platform for the financial services industry, built with the deepest Conversational AI portfolio in the industry. Engageware and Kasisto have partnered to deliver a content-enabled digital assistant that navigates the intricacies of natural language and responds with applicable, current information, providing a more engaging, self-service experience for financial institutions.

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STRATEGIC PARTNER

More than 15,000 banks and credit unions are powered by NCR. NCR’s tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.

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Strategic Partner

The future of banking is here. Consumers want simple, secure banking experiences. When things get complicated, connecting to the right experts should be even simpler. Stay connected to your customers and staff with Webex.

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Strategic Partner

The H2D Collective is a group of industry-leading experts and brands dedicated to putting humans at the center of your digital transformation. Our combined expertise provides a human-centric and agile approach that ensures technology helps your team deliver world-class customer experiences.

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Technology Partner

Glia is reinventing how businesses support their customers in a digital world. Glia’s solution enriches web and mobile experiences with digital communication choices, on-screen collaboration and AI-enabled assistance. Glia has partnered with more than 200 banks, credit unions, insurance companies and other financial institutions across the globe to improve top and bottom-line results through Digital Customer Service.

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technology partner

Reserve with Google allows anyone using Google Search, Maps, or the Reserve with Google website to make bookings with local businesses, or multi-location retailers or financial institutions. Engageware is a premier partner of Google with the ability to connect Engageware Appointment Scheduling customers directly to the Reserve with Google platform to expand reach, resulting in net new customers for the brand.

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technology partner

Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. Engageware provides the leading appointment scheduling solution to Salesforce customers via the App Exchange, integrating with the world’s leading cloud-based applications for sales, service, marketing, financial services, and more.

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technology partner

Kiran Analytics is a leader in accelerating banking transformation through the application of advanced analytics. Our workforce optimization software products and process improvement advisory services help financial institutions improve customer experience, operational efficiency, and performance.

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technology partner

POPi/o Mobile Video Cloud (POPi/o) is the leader in video banking and collaboration technology—a comprehensive mobile, web, and in-branch video software solution that improves the customer experience with human interactions. Through two-way video communication and collaboration tools such as screen sharing and document signing capabilities, banks and credit unions empower their sales and customer service channels to conduct a broad range of personal and business interactions.

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technology partner

Invo Video Banking technology is groundbreaking, first-to-market software designed to make your institution more accessible and convenient. We have no interest in being average. We are creating the best solutions available on the market today.

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technology partner

An all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide.

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technology Partner

Conversational commerce solutions that help businesses of all sizes increase conversion and reduce customer care costs with messaging.

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technology partner

The leading provider of in-branch and online consumer and business account opening solutions, serving banks, trusts and credit unions across Canada.

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technology partner

Zoom is for you. We help you express ideas, connect to others, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. That is why we are an intuitive, scalable, and secure choice for individuals, small businesses, and large enterprises alike. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California.

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technology partner

Amazon Web Services (AWS) provides on-demand cloud computing platforms to individuals, companies and governments. Engageware has partnered with AWS to allow our customers to leverage a full-fledged virtual cluster of computers, available all the time, through the Internet.

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technology partner

Yext helps businesses manage the public facts about their brands. Engageware customers who use Yext Knowledge Engine can leverage their investment via Engageware’s Yext App, which provides data sharing for location data, and Yext Pages customers leverage best practices to increase their visibility to users and generate new customer leads.

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reseller

An established consulting firm, who provide industry knowledge, practical sense and problem solving to community banks and credit unions to help them compete in the digital market.

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reseller

A credit union service organization offering leading edge products and services in the areas of technology, marketing, HR performance and strategic advisory.

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reseller

An established financial consulting firm, providing strategic advisory and business and operating management services expertise and regulatory oversight and governance services.

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reseller

ChannelNet’s OneClick Financial Engagement platform delivers a hyper-relevant customer digital experience, including: Welcome/Onboarding, Thank You for Adopting a New Product/Service, Cross-Selling, Retargeting, and Ad Hoc campaigns.

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strategic partner

Know your customer needs at the exact moment of interest.  Offer seamless and personalized interactions that comply with all financial industry standards and regulations. Oracle CX gives you a complete view of your customer and their every interaction, across advertising, marketing, sales, service, and commerce.

Become a partner

Interested in discussing a partner relationship, either strategic, technology/integration or referral? Join the leading provider of customer engagement solutions for mid-market finance and retail organizations.