For every customer engagement challenge, there’s a partner to help.
Engagement is rarely one solution, or one method, but a collection of tools and processes to build successful engagement strategies with customers and prospects. Our partners bring together an unparalleled collection of customer engagement experts who work with you across every channel and type of customer interaction.
Find the perfect partner to drive your success
Maximize the results of your customer engagement efforts by taking advantage of the most experienced and innovative customer engagement experts available anywhere. Our partners are key to our success making you successful.
More than 15,000 banks and credit unions are powered by NCR. NCR’s tech connects your whole bank. So your operations run better. Your branches run leaner. Your apps are the best in the business. And you get an open, flexible platform that helps you innovate faster—for less cost and risk.
Kasisto is the leading digital experience platform for the financial services industry, built with the deepest Conversational AI portfolio in the industry. Engageware and Kasisto have partnered to deliver a content-enabled digital assistant that navigates the intricacies of natural language and responds with applicable, current information, providing a more engaging, self-service experience for financial institutions.
The future of banking is here. Consumers want simple, secure banking experiences. When things get complicated, connecting to the right experts should be even simpler. Stay connected to your customers and staff with Webex.
POPi/o Mobile Video Cloud (POPi/o) is the leader in video banking and collaboration technology—a comprehensive mobile, web, and in-branch video software solution that improves the customer experience with human interactions. Through two-way video communication and collaboration tools such as screen sharing and document signing capabilities, banks and credit unions empower their sales and customer service channels to conduct a broad range of personal and business interactions.
Kiran Analytics (now part of Verint) is a leader in accelerating banking transformation through the application of advanced analytics. Our workforce optimization software products and process improvement advisory services help financial institutions improve customer experience, operational efficiency, and performance.
apc (formerly Ath Power Consulting) has helped over 1,000 organizations in both the public and private sectors measure and improve customer experience, build brand loyalty, ensure compliance, deepen employee engagement, and optimize talent. They have designed and delivered some of the largest, most complex, research and training initiatives in North America, supporting many of the most recognized organizations.
The H2D Collective is a group of industry-leading experts and brands dedicated to putting humans at the center of your digital transformation. Our combined expertise provides a human-centric and agile approach that ensures technology helps your team deliver world-class customer experiences.
Glia is reinventing how businesses support their customers in a digital world. Glia’s solution enriches web and mobile experiences with digital communication choices, on-screen collaboration and AI-enabled assistance. Glia has partnered with more than 200 banks, credit unions, insurance companies and other financial institutions across the globe to improve top and bottom-line results through Digital Customer Service.
ZAG Interactive is a full-service digital agency, expert in responsive website designs, strategic marketing, custom development, ADA conformance, hosting, campaign support and more. They have built over 300 custom websites for banks, credit unions, financial services companies and more..
Know your customer needs at the exact moment of interest. Offer seamless and personalized interactions that comply with all financial industry standards and regulations. Oracle CX gives you a complete view of your customer and their every interaction, across advertising, marketing, sales, service, and commerce.
Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. Engageware provides the leading appointment scheduling solution to Salesforce customers via the App Exchange, integrating with the world’s leading cloud-based applications for sales, service, marketing, financial services, and more.
Reserve with Google allows anyone using Google Search, Maps, or the Reserve with Google website to make bookings with local businesses, or multi-location retailers or financial institutions. Engageware is a premier partner of Google with the ability to connect Engageware Appointment Scheduling customers directly to the Reserve with Google platform to expand reach, resulting in net new customers for the brand.
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.
Zoom is for you. We help you express ideas, connect to others, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. That is why we are an intuitive, scalable, and secure choice for individuals, small businesses, and large enterprises alike.
Yext helps businesses manage the public facts about their brands. Engageware customers who use Yext Knowledge Engine can leverage their investment via Engageware’s Yext App, which provides data sharing for location data, and Yext Pages customers leverage best practices to increase their visibility to users and generate new customer leads.
A credit union service organization offering leading edge products and services in the areas of technology, marketing, HR performance and strategic advisory. They help clients serve, grow and become financially strong so they can make a positive impact on people’s lives by offering solutions that support their needs and pursuits.
ChannelNet’s OneClick Financial Engagement platform delivers a hyper-relevant customer digital experience, including: Welcome/Onboarding, Thank You for Adopting a New Product/Service, Cross-Selling, Retargeting, and Ad Hoc campaigns.
SigFig innovates best-in-class financial technology focused on putting the customer at the center of the financial services experience. Their modular ecosystem of needs discovery, remote collaboration, and digital wealth solutions are accelerating digital transformation across financial services.
GoTo’s flexible-work software – including GoTo Meeting, GoTo Connect, Rescue, Central, and more – is built for small and midsize business IT departments, but powerful enough for the enterprise. GoTo software is designed to support end-users’ unified communications & collaboration (UCC) and IT management & support needs.
FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. They are dedicated to advancing the way the world pays, banks and invests by applying their scale, deep expertise and data-driven insights. FIS helps clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers.
Invo Video Banking technology is groundbreaking, first-to-market software designed to make your institution more accessible and convenient. We have no interest in being average. We are creating the best solutions available on the market today.
Glance’s Guided CX technology instantly connects your sales, service, and training experts with customers on your website or app – to deliver human-to-human guidance when they need it most.
Become a partner
Interested in discussing a partner relationship, either strategic, technology/integration or referral? Join the leading provider of customer engagement solutions for mid-market finance and retail organizations.