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Press Releases

January 12, 2021
TimeTrade Acquires SilverCloud and Expands Customer Experience Software Platform

Leading software provider for enterprise appointment scheduling combines with customer and employee knowledge management SaaS provider to elevate customer experience. Tewksbury, Mass. – January 12, 2021 -

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December 9, 2020
Verint Announces Automation Solution to Improve Retail Banking Customer Experience

Seamless Integration in the Cloud Combines Branch Workforce Management and TimeTrade’s Powerful Online Scheduling to Improve Productivity and Operational Efficiency MELVILLE, N.Y. December 9, 2020 –

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September 16, 2020
American 1 Credit Union Empowers Members with Automated Self-Service Support and Chatbot During COVID-19 Crisis

Credit union’s self-service initiative proves invaluable at onset of pandemic, dedicated Coronavirus information center deployed across all digital channels Portsmouth, N.H., September 15, 2020 -

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August 3, 2020
SilverCloud’s Banking Chatbot Surpasses 260,000 Consumer Requests During COVID-19 Pandemic

Demand for self-service options surges in response to Coronavirus restrictions, financial institutions report 50 percent increase in overall chatbot usage Portsmouth, N.H., July 21, 2020 –

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May 19, 2020
TimeTrade Announces Immediate Availability of Retail Recovery Package to Enable Safe Shopping via Virtual and In-Store Appointments

New, Quick-Start Solution Supports Multiple Appointment Types for an Unlimited Number of Locations, Allowing Unmatched Flexibility for Retailers as They Adapt to Shifting Consumer Preferences and Local Market

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May 12, 2020
TimeTrade Partners with Private Equity Firm Clearhaven Partners in Majority Acquisition

Software Industry Veteran William Clark Appointed as CEO TEWKSBURY, MA – May 12, 2020 – TimeTrade Systems, the leading provider of enterprise scheduling software, announced today that it recently received

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May 7, 2020
Altamaha Bank & Trust Implements SilverCloud’s Customer Self-Service to Elevate Experience, Engagement for Customers

Rural community bank drives digital adoption with automated self-service tool Portsmouth, N.H., May 07, 2020 -- SilverCloud, Inc., the only support solution built exclusively for the

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April 2, 2020
TimeTrade Announces Immediate Availability of Essential Banking Package for Rapid COVID-19 Response

With Branches Closed, and Consumers and Businesses in Need of Urgent Financial Assistance, Banks and Credit Unions Can Leverage Appointment Scheduling to Provide Fast, Frictionless Service BOSTON, MA – April

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February 12, 2020
TimeTrade Sync Solves the Data Synchronization Problem Across Platforms

Automatically Update CRM, Email, and Calendar Data with Ease BOSTON, MA – February 12, 2020 – TimeTrade, the leader in Intelligent Appointment Scheduling is simplifying the way sales organizations and

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October 16, 2019
With TimeTrade Queue Manager Brands Transform Physical Experiences

Retailers, Banks, and Credit Unions Now Have a More Powerful Tool to Bridge the Gap Between Digital and Physical Experiences by Personalizing Interactions, and Minimizing Wait Times BOSTON, MA – October 16,

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