May 26, 2016
Study: Retailers Still Falling Short of Customer Expectations When it Comes to Providing a Personalized Customer Experience
Shopper journeys marked by inconsistency, lack of personalization across channels BOSTON—May 26, 2016—Despite retailers increased emphasis on delivering a personalized customer experience across
Read MoreMay 23, 2016
TimeTrade and FIS Help Banks Build Loyalty and Boost In-Branch Experience
BOSTON—May 23, 2016—TimeTrade, the leading provider of appointment-driven personalization, today announced that it has partnered with FIS, a global leader in financial services technology, to include
Read MoreApril 12, 2016
Study: Personalized Attention a Top Priority for Banking Customers
BOSTON—April 12, 2016—Today's "on-demand" consumers want personalized attention from their banks and strongly prefer in-person assistance when making major purchasing decisions, such as first-home
Read MoreJanuary 13, 2016
Study: In-Store Retail Still Dominates, But Retailers Must Evolve With Customer Expectations
In-store shopping will continue to drive revenue in 2016, but consumers will increasingly gravitate to retailers that deliver personalized service, according to new research from TimeTrade, the leading
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