Engageware Acquires Aivo, a Globally Recognized Leader in Conversational and Generative AI Technology
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What is customer engagement and why does it matter? Creating a personalized, repeatable customer experience–every time you engage–is the key to long-term success. This infographic presents insightful statistics on what customers want, what frustrates them (and what happens when they’re not happy), why they buy, and how important customer experience is to generating brand loyalty.

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