Mobile banking is growing rapidly, according to a survey over 70% of U.S. adults with mobile devices describe themselves as regular users of mobile banking apps. In order to keep up with consumers’ changing demands and banking preferences, banks and credit unions have to not only just offer mobile banking but ensure they are offering a great mobile banking experience. To help your bank or credit union meet and exceed customer expectations while growing revenue and wallet share, we have put together a list (in no particular order) of the top mobile banking vendors for banks and credit unions Engageware customers have with assets of $250M to $30B.
Top Mobile Banking Providers for Banks and Credit Unions
1. ACI Worldwide
Headquarters: Naples, FL
ACI offers SaaS electronic payment solutions for banking and banks and credit unions around the world. They are helping to drive the omni-channel payments experience through real-time, immediate payment capabilities.
2. Kasasa (formerly BancVue)
Headquarters: Austin, TX
Kasasa offers a suite of products for banks and credit unions looking to engage consumers and grow profits. Their solutions cover marketing, mobile and web and rewards offerings such as Kasasa Cash Back®, Kasasa Saver®, and Kasasa Tunes® a free checking solution that rewards account holders with refunds on iTunes®, Google Play®, and Amazon®.
3. Sync1 Systems (Merged with FI-Mobile)
Headquarters: Austin, TX
Sync1 Systems a Texas based CUSO focused on transforming credit union lending merged with FI-Mobile, online and mobile banking provider, to offer their clients the latest capabilities in digital lending and mobile banking. They help credit unions grow by streamlining the way loans are processed using their 1Lending Loan Origination Software.
4. Temenos (Formerly Kony)
Headquarters: Orlando, FL
Temenos acquired Kony a cloud-based, mobile application development platform that also offers mobile apps across a variety of devices and systems. Temenos who has 1000+ customers and was rated #1 for digital banking and channels for the fifth consecutive year in the IBS Intelligence Sales League Table 2021.
5. mSHIFT (AnywhereMobile®)
Headquarters: Fremont, CA
Mshift has been in existence since 1999 and offers a suite of mobile banking services that are compatible with all combinations of online banking, bill pay, multi-factor authentication and credit card service providers.
6. Malauzai (Acquired by Finastra)
Headquarters: Austin, TX
Malauzai offers mobile and online banking solutions for community banks and credit unions. Now part of Finastra they say they will provide the leading fully integrated core, lending, payments and digital engagement platform. Their solutions utilize the SAMI (SmartApp Management Infrastructure) platform which allows for real-time updates and REBA (Real-time End-user Behavior Analytics) to provide customer insight and improve decision making.
7. Access Softek Inc
Headquarters: Berkeley, CA
In business since 1986, Access Softek, Inc, serves over 400 banks and credit unions by helping them offer customers a secure way to bank on their mobile device. They were awarded CUNA Technology Council’s Best of Show Award for 2020 and are the first to offer an integrated robo-advisors for credit unions . Their platform has over 6 million active users per month.
8. Banno
Headquarters: Cedar Falls, IA
Banno, owned by Jack Henry, is another leader in the mobile banking space. They offer mobile apps and enterprise tools for digital channels that help banks and credit unions provide the digital experience customers are looking for.
9. Q2
Headquarters: Austin, TX
Q2 offers more than just mobile banking; it provides an entire platform to help banks and credit unions meet all of their digital banking needs. Services include web development, security assessments, marketing for banks and more.
10. Fiserv
Headquarters: Brookfield, WI
Fiserv is one of the most popular mobile banking vendors in the space with more than 13,000 clients across 80 countries. They offer a range of services including mobile banking, payments, risk and compliance, processing services, business intelligence and content management.
11. NCR Digital Banking (Acquired Digital Insight)
Headquarters: Atlanta, GA
NCR, National Cash Register, which makes consumer transaction technologies such as self-service kiosks, point-of-sale terminals and automated teller machines to name a few acquired Digital Insight which provides online and mobile banking solutions along with payment and business banking products. More than 600 financial institutions use NCR Digital Banking Solutions.
12. CSI Enterprises
Headquarters: Bonita Springs, FL
CSI specializes in payments with products engineered specifically for mobile, corporate travel, electronic accounts payable and cross-border payments.
13. FIS
Headquarters: Jacksonville, FL
FIS promotes itself as the world’s largest global provider of dedicated financial technology solutions. The Fortune 500 company serves more than 20,000 customers across 130 countries with software solutions, services, consulting and outsourcing.
14. Tyfone
Headquarters: Portland, OR
Tyfone offers a secure digital banking suite to provide banks and credit union customers a secure and consistent user experience across mobile and online banking channels. They also offer digital security SaaS solutions which consider the IoT and the cloud by offering endpoint security across connected devices.
At Engageware, we help banks and credit unions dramatically improve customer engagement through Customer Self-Service, Appointment Scheduling, and Employee Knowledge Management solutions. Our Customer Self-Service solution integrates across all online and mobile banking platforms and enables your customers to get rapid answers to their questions. Learn more about how you can help your customers help themselves by enabling self-service.
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