eBook
June 2025 Release Brief
Find out what's new in Engageware for June 2025
Resources
Learn about everything from customer success stories, product info, to viewpoints from the core team.
Featured Resources
eBook
How Banks and Credit Unions Can Win Loyalty in 2025
The Customer Churn Crisis reveals why customers are leaving banks and credit unions—and how to win their loyalty with customer-centric strategies.
Webinar
Engageware June 2025 Product Release Showcase
eBook
The Digital Engagement Blueprint for Wealth Managers
Create Stronger Client Relationships and See Measurable AUM Growth
Data Sheets
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Data SheetQuantify the Value of Enterprise Appointment SchedulingEngageware Appointment Scheduling ROI Breakdown -
Data SheetBusiness Impact Analysis: Engageware Virtual AssistantEngageware Virtual Assistant & Customer Self Service Knowledge ROI Breakdown -
Data SheetThe Impact of a Centralized Knowledgebase with EKMEngageware Employee Knowledge Management ROI Breakdown -
Data SheetSimplify Lobby Traffic and Enhance Every Customer VisitExplore Engageware's Lobby and Queue Manager—trusted by financial institutions to boost efficiency, reduce wait times, and deliver high-impact in-branch experiences.
eBooks
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eBookJune 2025 Release BriefFind out what's new in Engageware for June 2025
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eBookHow Banks and Credit Unions Can Win Loyalty in 2025The Customer Churn Crisis reveals why customers are leaving banks and credit unions—and how to win their loyalty with customer-centric strategies.
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eBookThe Digital Engagement Blueprint for Wealth ManagersCreate Stronger Client Relationships and See Measurable AUM Growth
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eBookAppointment Scheduling Software Buyer’s GuideIn today’s competitive landscape, appointment scheduling isn’t just a tool—it’s a growth strategy. For financial institutions, streamlined scheduling drives measurable results in revenue growth, customer satisfaction, and operational eficiency.
Success Stories
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Success StoryOnPoint Community Credit UnionDiscover how OnPoint Community Credit Union Evolved Employee Productivity with AI-Powered Knowledge Management -
Success StoryBank Boosts Resolution Rates to 85% and Grows Digital Usage with AI Virtual AssistanceThe bank adopted Engageware’s AI-powered virtual assistant to deliver 24/7 efficient, personalized service, improving first interaction resolution and streamlining transactional capabilities. -
Success StoryMercantil SegurosDiscover how Mercantil Seguros optimized digital transactions with 97% resolution using Engageware's AI powered Virtual Assistant. -
Success StoryUMassFiveUMassFive Boosts Knowledge Management Adoption by 170%, Driving 75% of Employees to Report Performance Gains
Videos
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VideoTransform Customer Engagement with Proactive Messaging: Meet EngageDiscover how Engage transforms customer interactions with proactive SMS and WhatsApp communication. -
VideoVirtual Assistant Maximizes Customer Engagement with 98% ResolutionLearn how our Virtual Assistant helps companies deliver exceptional support and engagement. -
VideoAppointment SchedulerWe’re excited to introduce our redesigned Appointment Scheduling tools. Revolutionize your workflow with seamless contact management and intuitive booking. See how these tools boost efficiency and elevate engagement. Ready to see the difference? Watch the video now! -
VideoStreamlined Knowledge Led to Save 10 Months in Manual Training TimeHear from Laurie Roth, Learning and Development Manager, how United Heritage Credit Union harness Engageware Knowledge Management to enhance operational efficiency and leverage employee experiences.
