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In The News

February 26, 2017
To Learn Relationship Selling And Close More Sales, Dissect A Movie Script – Here’s Why

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February 24, 2017
Survey: Retailers Missed Out on $150 Billion in 2016 Revenue by Failing to Provide Shoppers with Personalized Service

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February 23, 2017
Ignoring personalization can cost a retailer, reveals survey

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February 20, 2017
Retailers Want to Use Robots and Smart Fitting Rooms to Lure Customers Back Into Brick-and-Mortar Stores

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February 17, 2017
New Survey Finds $150 Billion In Missed Revenue Due To Retailers’ Lack Of Personalized Service

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February 17, 2017
Retailers: Personalize Shopping Or Leave Money On The Table

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February 15, 2017
Disappointing Shopping Experiences Cost Retailers $150 Billion

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February 15, 2017
Retailers Missing Out On $150B

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February 14, 2017
Stores popular, but they need to do more, survey says

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February 10, 2017
Distrust of large institutions makes this the year of the community bank

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January 31, 2017
What Millennial Consumers Really Want

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January 27, 2017
Win customer loyalty through personalized interactions across purchase journey

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January 23, 2017
New Peoples Bank program encourages in-person interactions

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January 11, 2017
Millennial Consumers Want Personalized Customer Service

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December 28, 2016
Study: Credit Union Members Prefer More Personalization Than Do Bank Customers

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December 9, 2016
The One Thing You’re Not Training Your Customer Service Team

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November 14, 2016
4 marketing innovations headed to brick-and-mortar retail in 2017

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October 21, 2016
Can technology save the brick-and-mortar store?

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October 11, 2016
Addressing Retail’s Unfulfilled Promise

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September 27, 2016
How to combat 3 major retail problems in a digital world

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September 26, 2016
Are You Delivering Cross-Channel Personalization? Learn What Under Armour and Saks Are Doing Right

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September 17, 2016
A Retailers Guide to Today’s Shopping Trends and How to Target Multi-Channel Consumers

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September 12, 2016
Stealth Students

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September 6, 2016
How Self-Service Technologies Help College Students Find Jobs

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August 23, 2016
The “stealth student” applicant becomes growing concern for admissions

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August 19, 2016
Balancing Technology and Experience in the Store of the Future

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August 15, 2016
FIs not delivering to customer standards for personalized service, study says

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August 15, 2016
Banking Execs and Consumers Clash Over Customer Experience

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July 21, 2016
How luxury brands engage the mobile-savvy customer

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July 15, 2016
What’s Going On with Beacons?

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