Press Releases

August 24, 2023
Engageware Acquires Aivo

Extending Leadership Position as the Only Comprehensive, Customer Engagement Platform Powered by Conversational & Generative AI Market leader acquires conversational AI innovator – providing

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March 7, 2023
Engageware Launches Industry’s First Peer Analytics Feature

--First-to-market benchmarking capabilities give financial institutions data-driven insights to drive growth by maximizing appointments-- TEWKSBURY, Mass., March 7, 2023 – Engageware, the

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January 10, 2023
Natco Credit Union Advances Member Engagement Strategy, Expands Partnership with Engageware

--Credit union builds on success of Online Appointment Scheduling, adds Customer Self-Service solution to elevate member experience, provide easier, faster access to information-- TEWKSBURY, Mass., Jan.

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In The News

November 16, 2023
Bankadelic Podcast: Helping Banks and Credit Unions Ride the Big AI Wave

Nina Vellayan of Engageware explains how her company takes an approach to AI that engages...

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May 30, 2023
5 ways a human touch can increase digital adoption

Human and digital channels must work together for a better digital experience

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January 30, 2023
Digital Banking’s Next Frontier

Digital adoption strategies are necessary for credit unions

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Release Highlights

July 11, 2023
Product Highlights and Updates – July 2023

Scheduler for Salesforce Customized Branding Engageware now offers the ability for admins to customize the Scheduler for Salesforce experience by adjusting the labels and objects to your

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May 23, 2023
Product Highlights and Updates – May 2023

Scheduler for Salesforce Powerful alerts to reduce no-shows while creating better customer experiences  Scheduler for Salesforce now offers automated appointment notifications via text messaging.

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April 11, 2023
Product Highlights and Updates – April 2023

Appointment Scheduling’s Engagement Center Salesforce Connector added to Engagement Center’s Connectors menu. In addition to the already existing integrations with Webex, Teams, Zoom and others,

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