How a Wireless Carrier Uses Engageware to Serve its Customers
Appointment scheduling can benefit any retailer by making it easy for their customers to connect with them for personalized conversations. This technology not only lets retailers provide a service guarantee to customers and prospects, it also presents upselling and cross-selling opportunities. Let’s take a look at how a leading regional wireless service provider is generating […]
Alleviating Patient ‘Traffic Jams’ at Medical Labs
The medical and diagnostic lab industry is growing rapidly, as the range of available tests and services—and the quantity ordered by doctors—continues to increase. Companies in this industry collect blood, take images and perform a range of other procedures, the results of which help doctors diagnose and treat their patients. Among the many factors contributing […]