Welcome to the Appointment Economy

Meeting consumers’ needs now demands a laser-sharp focus on safety, convenience, and the delivery of a seamless end-to-end buying experience.

Engageware’s Retail Experience Package has been uniquely designed to address these challenges with support for both virtual and in-store appointments, and multi-channel scheduling options, all delivered with flexible implementation services that meet your requirements today, and can grow with your business as local guidelines and needs change.

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Consumer expectations for retail shopping have changed. Are you ready?

Engageware’s Retail Experience Package gives your customers the confidence to shop in their preferred channels, complete with the safe, personalized service they’ve come to expect.

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Omnichannel Scheduling

Schedule appointments via your web, email, mobile, and social platforms for maximum engagement.

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Remote Consultations

Unlimited appointments via phone or web for virtual styling and design sessions, pre-visit consultations, and more.

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Associate Matching

Pair customers with the associate best qualified to meet their needs, providing personalized attention and product expertise.

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Tools & Templates

Send your own custom branded emails + SMS texts for appointment confirmations & reminders.

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Appointment Analytics

View detailed, actionable insights about your appointment activity to make the most of each engagement.

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Scalable & Secure

Unparalleled security combined with 99.9% uptime for reliability you can count on.

Ready to get started? Talk to a Scheduling Expert Today

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Why Appointment Scheduling?

Intelligent Appointment Scheduling allows retailers to meet your customers where they are – online, on their mobile devices, through search, or on the phone. Now customers can book with you anytime, connecting with the right team member in the right location to meet their specific needs.