Learn how POPi/o’s digital customer engagement platform is helping financial institutions, like Affinity Plus Federal Credit Union, engage members and enhance brand loyalty through reliable and user-friendly digital tools.
This session includes a demonstration of the features and capabilities of the POPi/o platform, including seamless transfer between AI chat and product experts, knowledge-based authentication (KBA) for added protection, and on-demand meetings through a mobile browser. POPi/o and Engageware client, Affinity Plus, shows how they are leveraging video banking and taking advantage of the integration abilities with appointment scheduling.
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