Beyond the Scrape: Using Generative AI and Curated Content to Boost Sales and Automate Service

In less than 30 minutes, you’ll learn:

• Why Technology Alone Won’t Solve Everything: Learn why Generative AI works best when paired with expertly curated content to deliver seamless customer experiences.
• Content Curation Made Simple: See how to simplify curation to provide AI the data it needs to work optimally, saving you time and resources.
• Smarter Knowledge Management: Unlock enhanced search capabilities for public and private knowledge, empowering both customers and employees.
• Multichannel Delivery Strategies: Tailor your knowledge delivery across website search, virtual assistants, employee support, and messaging channels.
• Engageware’s Generative AI Approach: Explore how AI is transforming search, chat, and customer service workflows.

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