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Work smarter not harder in 2022
2022 is the year of doing more with less. You are being asked to handle more customer questions and requests with fewer staff and less time to get it all done.
In this webinar, we highlight two ways banks and credit unions are using self-service and knowledge management to help employees work smarter, do more with less, and thrive in 2022.
Watch this session to learn and see banking examples of how you can:
- Drive more self-service from your customers to reduce the number of calls, emails, and live chats by 25%
- Empower employee self-service to improve front line staff efficiency by 30%
- Ramp up new hires in weeks vs. months
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