As Engageware’s SVP of Customer Success, I care deeply about our customers’ opinions. That’s why I was so pleased to see Engageware cited as a Leader in the G2 Enterprise Grid Report for Online Appointment Scheduling.
Technology buyers turn to G2 to help them select the best products for their businesses and to find peers with similar experiences. For vendors, investors, and analysts, the Grid provides benchmarks for product comparison and market trend analysis.
Being placed in the Leaders quadrant reflects the hard work our team has done throughout 2019 and the success we have helped our customers achieve. Also noteworthy: Engageware was one of only three vendors placed in the Leader category at the Enterprise level. This proves that, while there a lot of scheduling software options available, very few of them can scale to the level required by top retailers, banks and other leading enterprise companies.
What Makes Engageware a Leader
We didn’t just optimize online appointment scheduling — we invented it. Engageware pioneered online scheduling over 15 years ago. This gives us a unique advantage over stack vendors that offer online scheduling as an afterthought to their core product. Our Scheduler for Enterprise is a standalone, full-stack Intelligent appointment scheduling software platform with customizable workflows. With added capabilities such as CRM integration, queue management, search engine booking, events and classes management, APIs, and voice scheduling, Scheduler for Enterprise provides simple, comprehensive solutions for every conceivable business need. That’s probably why 6 out of the top 10 North American banks choose Engageware.
But Don’t Just Take Our Word for it.
Reading our reviews on G2 is extremely gratifying and shows the range of industries that have been helped by implementing our software. A marketing executive writes, “The Engageware code embeds neatly into our website and allows users to interact with the scheduler in a streamlined way. They don’t ever have to leave our website.” A recruiter says, “I get lots of compliments from candidates about how easy it is to schedule a call with me.” A B2B sales professional explains, “We’ve added a link on our site that allows prospects to register for a demo at a time that is available. There is no need for a prospect to call or email to see what times are suitable. Once the prospect schedules the time, the Engageware app notifies me.”
This is what makes what we do everyday worth it — satisfied customers. And, while this recognition is wonderful, what it really does for us is set the bar even higher for what we will achieve and what we will help our customers accomplish in the years to come. Onward!
