Survey Says: Personalized Service is Key to Credit Union Growth and Success
TimeTrade study identifies credit unions’ edge over banks when it comes to meeting consumer needs BOSTON—December 15, 2016—TimeTrade, the leading provider of appointment-driven personalization,
Read MoreTimeTrade Launches Customer Engagement Cloud
Platform fundamentally improves the way businesses engage with customers BOSTON—September 28, 2016—TimeTrade, the leading provider of appointment-driven personalization, today launched its Customer
Read MoreSurvey Says: Bank Executives and Consumers Disagree on How Well Banks Deliver Personalized Customer Service
BOSTON—August 10, 2016—TimeTrade, the leading provider of appointment-driven personalization, today announced the results of a new study—The State of Retail Banking 2016: A Survey of C-level Banking
Read MorePeoples Bank Personalizes Consumer Banking with TimeTrade’s Omnichannel Appointment Scheduling
TimeTrade will help Peoples Bank elevate the in-branch experience with improved services, individualized attention BOSTON—July 21, 2016—TimeTrade®, the leading provider of appointment-driven
Read MoreArizona Federal Credit Union to Personalize Customer Service and Improve In-Branch Efficiency with Omnichannel Appointment Scheduling from TimeTrade
TimeTrade’s solution gives Arizona Federal a unified SaaS-based platform for personalizing members’ banking experiences BOSTON—July 12, 2016—TimeTrade, the leading provider of appointment-driven
Read MoreStudy: Retailers Still Falling Short of Customer Expectations When it Comes to Providing a Personalized Customer Experience
Shopper journeys marked by inconsistency, lack of personalization across channels BOSTON—May 26, 2016—Despite retailers increased emphasis on delivering a personalized customer experience across
Read MoreTimeTrade and FIS Help Banks Build Loyalty and Boost In-Branch Experience
BOSTON—May 23, 2016—TimeTrade, the leading provider of appointment-driven personalization, today announced that it has partnered with FIS, a global leader in financial services technology, to include
Read MoreStudy: Personalized Attention a Top Priority for Banking Customers
BOSTON—April 12, 2016—Today's "on-demand" consumers want personalized attention from their banks and strongly prefer in-person assistance when making major purchasing decisions, such as first-home
Read MoreStudy: In-Store Retail Still Dominates, But Retailers Must Evolve With Customer Expectations
In-store shopping will continue to drive revenue in 2016, but consumers will increasingly gravitate to retailers that deliver personalized service, according to new research from TimeTrade, the leading
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