Survey Says: Bank Executives and Consumers Disagree on How Well Banks Deliver Personalized Customer Service
BOSTON—August 10, 2016—TimeTrade, the leading provider of appointment-driven personalization, today announced the results of a new study—The State of Retail Banking 2016: A Survey of C-level Banking
Read MorePeoples Bank Personalizes Consumer Banking with TimeTrade’s Omnichannel Appointment Scheduling
TimeTrade will help Peoples Bank elevate the in-branch experience with improved services, individualized attention BOSTON—July 21, 2016—TimeTrade®, the leading provider of appointment-driven
Read MoreArizona Federal Credit Union to Personalize Customer Service and Improve In-Branch Efficiency with Omnichannel Appointment Scheduling from TimeTrade
TimeTrade’s solution gives Arizona Federal a unified SaaS-based platform for personalizing members’ banking experiences BOSTON—July 12, 2016—TimeTrade, the leading provider of appointment-driven
Read MoreStudy: Retailers Still Falling Short of Customer Expectations When it Comes to Providing a Personalized Customer Experience
Shopper journeys marked by inconsistency, lack of personalization across channels BOSTON—May 26, 2016—Despite retailers increased emphasis on delivering a personalized customer experience across
Read MoreTimeTrade and FIS Help Banks Build Loyalty and Boost In-Branch Experience
BOSTON—May 23, 2016—TimeTrade, the leading provider of appointment-driven personalization, today announced that it has partnered with FIS, a global leader in financial services technology, to include
Read MoreStudy: Personalized Attention a Top Priority for Banking Customers
BOSTON—April 12, 2016—Today's "on-demand" consumers want personalized attention from their banks and strongly prefer in-person assistance when making major purchasing decisions, such as first-home
Read MoreStudy: In-Store Retail Still Dominates, But Retailers Must Evolve With Customer Expectations
In-store shopping will continue to drive revenue in 2016, but consumers will increasingly gravitate to retailers that deliver personalized service, according to new research from TimeTrade, the leading
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