How Logix Federal Credit Union grew loans and accounts without growing costs
Case Study
How Logix Federal Credit Union grew loans and accounts without growing costs
Logix had 150,000 members who wanted to book appointments, but the process was slow, manual, and opaque. Members had no visibility into actual staff availability, and confirmations took 24 hours.
See how they fixed it with Engageware Appointment Scheduling:
- 5,600+ appointments scheduled per month across 15 branches
- Automated scheduling reduced the per-appointment cost by eliminating manual confirmation and handoff steps
- Real-time appointment data gave branch managers advance visibility into staffing and member needs before they walked in the door
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