What’s new in Engageware: April 2026 product release
See what’s new in Engageware’s April 2026 release: voice scheduling agent, web-scraped content ingestion, and classes and occurrences for Scheduler for Salesforce.
Resource Category: Product Briefs
Scheduler for Salesforce: enterprise scheduling without ever leaving your CRM
Learn how Scheduler for Salesforce eliminates scheduling friction with real-time calendar sync, smart routing, and a 60% reduction in back-and-forth calls and emails.
Centralized enterprise control with the simplified admin UI
See how Engageware’s Simplified Admin UI replaces location-by-location management with centralized enterprise control, standardizing configurations across your entire organization instantly.
Unleash enterprise flexibility with modern appointment management
See how Engageware’s modern booking UI eliminates login friction, speeds up scheduling across 50+ locations, and gives teams personalized dashboards with real-time operational awareness.
Knowledge management: one governed source of truth for teams
Learn how Engageware Knowledge Management cuts handle time, reduces compliance risk, and delivers sourced answers to frontline teams across every location.
AI Agents for customer engagement: Complete transactions, not just transfers
See how Engageware AI Agents complete transactions end to end across every channel, with a 98% resolution rate and 150M+ interactions handled annually.
Appointment Management: Turn high-intent customers into revenue-generating conversations
See how Engageware Appointment Management converts high-intent customers into booked appointments at scale, with 1.5B lifetime appointments and 90M+ booked annually.
Voice Scheduling Agent: Every scheduling call captured, every appointment confirmed
Voice Scheduling Agent books, reschedules, and cancels appointments through natural conversation, built for regulated industries and compliant by design.
Voice Agents: Smarter conversations built for regulated industries
Learn how Engageware Voice Agents resolves calls, books appointments, and handles high-volume phone interactions for regulated industries, without replacing your existing infrastructure.