PRODUCT BRIEF

Studio for workflow orchestration

Disconnected systems break customer journeys. Studio connects them, orchestrating compliant workflows end to end, without replacing your core infrastructure or disrupting live operations.

See what’s included:

  • Visual workflow builder lets you design compliant customer journeys using drag-and-drop tools without writing code, with preconfigured templates for account updates, payment processing, identity verification, and transaction automation
  • Embedded policy guardrails enforce regulatory requirements at every workflow step, preventing non-compliant actions before they occur across financial services, telecom, and insurance
  • API-first core system connections integrate with banking cores, CRMs, ERPs, payment gateways, and legacy systems through REST and SOAP APIs, with sandbox testing and role-based access controls

Explore more

How Grupo Petersen replaced a failing chatbot with a 96% resolution rate across four banks

See how Grupo Petersen replaced a failing chatbot with Aivo by Engageware, achieving a 96%...

How Banco Bolivariano turned WhatsApp into its best-performing sales channel

See how Banco Bolivariano automated 98% of WhatsApp inquiries, reduced call center volume 46%, and...

Efecty: 2.5 million queries automated and phone volume cut in half with Engageware

See how Efecty automated 2.5 million queries, achieved a 95% resolution rate, and cut phone...

Bancor resolves 80,000 monthly queries with Engageware

See how Bancor achieved an 85% first-interaction resolution rate, 72% growth in WhatsApp usage, and...