One of Latin America’s largest telecommunications providers needed to modernize customer service across 11 countries, dozens of digital channels, and hundreds of millions of subscribers. See how Engageware deployed AI-powered self-service across 11 markets in just 15 weeks.

See what’s inside:

• 11 countries deployed in 15 weeks with 100% of mapped customer workflows automated within 90 days
• 1.5M+ web conversations at launch and 250K+ WhatsApp conversations across 40+ customer engagement channels
• 90+ integrations deployed across regional systems with 2,500+ localized content assets configured