Product Brief

Engage for customer campaigns

Your customers check WhatsApp and SMS constantly. Most campaigns are not there. Engage puts you where they pay attention, with personalized, policy-aware campaigns that convert across every regulated use case.

See what’s included:

  • No-code campaign builder lets you build WhatsApp and SMS campaigns in minutes using drag-and-drop tools, rich media support, ready-made templates, and a built-in asset library with no IT tickets required
  • Behavioral targeting builds segments from customer behavior and transaction data, with automated campaign triggers and Meta Conversions API attribution
  • Broadcasts that become conversations route campaign replies automatically to AI Agents for instant resolution or Live specialists for complex cases, with full conversation history preserved across every touchpoint

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