Governed AI across agents and workflows
History
We’ve been a pioneer in customer engagement since 1999 and have amassed considerable experience with hundreds and hundreds of banks and credit unions successfully helping them navigate more than a billion interactions with their customers. We’ve been delivering value to hundreds of mid-market organizations for over 20 years across not only banking, but also retail and healthcare. Over those years, we’ve built a great roster of amazing customers who rely on us to help make exceptional customer engagement possible.
Our Leadership Team
Dan O’Malley, Chief Executive Officer
A seasoned leader and proven enterprise software and AI technology executive, Dan brings more than 20 years of experience driving digital transformation, practical innovation, and growth across the financial services and technology sectors.
Dave Blahnik, Chief Financial Officer
Dave is a senior executive with over 25 years of finance and management experiences at Private Equity-backed technology and software companies.
Bill Bohen, Senior Vice President, Client Services
Bill has led Engageware’s client services organization since 2007, responsible for the company’s customer success, support, and professional services.
Cindy Crowley, VP, Finance & Administration
Cindy is a results-driven financial executive with more than 20 years of experience and success in driving profit improvement, leading business growth and establishing and scaling operations in emerging growth companies.
Rich Bossbaly, Chief Revenue Officer
Rich leads Engageware’s global sales organization and brings over 20 years of experience building and transforming high growth businesses.
Michael Forsyth, Vice President, Engineering
Michael leads Engageware’s software engineering organization, leveraging more than 30 years of engineering experience in SaaS and technology companies.
John Loring, Chief Technologist & Co-Founder
John is a cofounder of Engageware. He has 20 years of hands-on experience managing the development of computer hardware and software products.
Dan Gesser, VP Marketing
Dan leads Engageware’s global marketing team, bringing over 20 years of experience spanning start-ups, scale-ups, and public companies.
Christopher Hydak, Head of Hosting Operations and Security Officer
Christopher has been a technical leader for multiple startups and has over 23 years of experience in IT, Cybersecurity and SaaS Operations.
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