Data Sheets

Smarter Member Engagement for Credit Unions

Engageware, a leading SaaS platform trusted by 500+ credit unions, helps deliver faster, smarter member service across digital and in-branch channels. More than just a technology provider, we act as trusted advisors offering appointment scheduling, self service, and staff knowledge tools that drive efficiency and member satisfaction.

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How Grupo Petersen replaced a failing chatbot with a 96% resolution rate across four banks

See how Grupo Petersen replaced a failing chatbot with Aivo by Engageware, achieving a 96%...

How Banco Bolivariano turned WhatsApp into its best-performing sales channel

See how Banco Bolivariano automated 98% of WhatsApp inquiries, reduced call center volume 46%, and...

Efecty: 2.5 million queries automated and phone volume cut in half with Engageware

See how Efecty automated 2.5 million queries, achieved a 95% resolution rate, and cut phone...

Bancor resolves 80,000 monthly queries with Engageware

See how Bancor achieved an 85% first-interaction resolution rate, 72% growth in WhatsApp usage, and...