LMCU branches were too busy, wait times were frustrating members, and lending call centers were booking loan closings without visibility into branch schedules.

See how they fixed it with Engageware:

• $15.2M in total loan volume in the first 8 months with 85% of appointments representing new business opportunities
• 2,300+ self-scheduled appointments and 300 new deposit shares opened
• Centralized schedule access eliminated departmental silos and gave branch staff advance visibility into member needs