Press Releases

Announcements and media coverage

TimeTrade Survey: B2B buyers prefer companies that offer appointment setting as part of the purchase process

94% say they would buy or buy more from a company when they have live interactions with knowledgeable employees. BOSTON,...

TimeTrade Scheduler Now Available in the Oracle Cloud Marketplace

Oracle Cloud customers can use TimeTrade Scheduler to optimize the process of scheduling meetings with customers and prospects BOSTON, MA...

Google Duplex Represents the “Advent of an Appointment-Driven Economy”

AI’s new role in booking takes customer-business interaction to a new level BOSTON, MA – May 11, 2018 – TimeTrade,...

TimeTrade Partners with Assist to Give Customers New Ways to Engage with Brands

Random Access Navigation standard creates personal connections through appointments with Facebook, Google, Amazon and more BOSTON, MA – April 30,...

TimeTrade Brings Intelligent Appointment Scheduling to Zoom Video Communications

Partnership Program BOSTON—March 13, 2018 — TimeTrade, the leader in omni-channel Intelligent Appointment Scheduling™, today announced its new integration with...

TimeTrade Launches New Partner Program for Intelligent Customer Engagement

BOSTON—January 31, 2018 /PRNewswire/ — TimeTrade, the leader in omni-channel intelligent appointment scheduling, today launched the Connect Effect Partnership Program,...

TimeTrade, Mad Mobile Partner to Give Retailers Optimized Customer Engagement Platform

BOSTON—January 9, 2018—TimeTrade, the leader in omni-channel intelligent appointment scheduling, and Mad Mobile, a recognized leader in Unified Commerce, today...

TimeTrade Scheduler Now Supports Salesforce Einstein and Financial Services Cloud on the Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace

BOSTON—November 2, 2017—TimeTrade, an intelligent appointment scheduling provider, today announced that TimeTrade Scheduler on the Salesforce AppExchange, now supports Salesforce Einstein...

Survey Says: Despite Convenience of Online Access, Service at the Branch is What Satisfies Credit Union Members

TimeTrade State of Credit Unions survey finds members expect—and receive—highly personalized service BOSTON—Oct. 5, 2017—TimeTrade, the leading provider of intelligent customer...

TimeTrade Debuts New AI-powered Version of Scheduler on the Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace

TimeTrade customers can now benefit from AI capabilities to improve customer satisfaction BOSTON—September 15, 2017—TimeTrade, an intelligent customer engagement provider,...

TimeTrade to Bring Industry-Leading Appointment Scheduling to Reserve with Google

BOSTON—July 13, 2017—TimeTrade, the leading provider of intelligent customer engagement, today announced it is partnering with Google to bring TimeTrade’s...

Survey Says: Despite Convenience of Online Banking, Service at the Branch is What Wins Over Customers

TimeTrade State of Banking survey finds face-to-face banking remains popular, and customers expect highly personalized service BOSTON—June 21, 2017—TimeTrade, the...

TimeTrade Announces $6.3M in Series E Funding

Leader in appointment-driven personalization will use funds to extend its platform with new artificial intelligence capabilities to accelerate growth BOSTON—March...

TimeTrade Survey: Retailers Missed Out on $150 Billion in 2016 Revenue by Failing to Provide Shoppers with Personalized Service

Retailers would increase their revenue 5%by providing shoppers with better customer experience Millennials would pay up to 20% more for...

TimeTrade Introduces TimeTrade Scheduler on the Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace

Scheduler makes it easy for businesses to generate more leads and close deals faster by accessing the power of TimeTrade...

Top Retailers Use TimeTrade to Schedule 50M Customer Appointments in 2016

Dominant provider of appointment-driven personalization for retail will demonstrate its capabilities in booth #2235 at NRF 2017 in NYC Boston—January...

Survey Says: Personalized Service is Key to Credit Union Growth and Success

TimeTrade study identifies credit unions’ edge over banks when it comes to meeting consumer needs BOSTON—December 15, 2016—TimeTrade, the leading provider...

TimeTrade Launches Customer Engagement Cloud

Platform fundamentally improves the way businesses engage with customers BOSTON—September 28, 2016—TimeTrade, the leading provider of appointment-driven personalization, today launched...

Survey Says: Bank Executives and Consumers Disagree on How Well Banks Deliver Personalized Customer Service

BOSTON—August 10, 2016—TimeTrade, the leading provider of appointment-driven personalization, today announced the results of a new study—The State of Retail...

Peoples Bank Personalizes Consumer Banking with TimeTrade’s Omnichannel Appointment Scheduling

TimeTrade will help Peoples Bank elevate the in-branch experience with improved services, individualized attention BOSTON—July 21, 2016—TimeTrade®, the leading provider of...

Arizona Federal Credit Union to Personalize Customer Service and Improve In-Branch Efficiency with Omnichannel Appointment Scheduling from TimeTrade

TimeTrade’s solution gives Arizona Federal a unified SaaS-based platform for personalizing members’ banking experiences BOSTON—July 12, 2016—TimeTrade, the leading provider of...

Study: Retailers Still Falling Short of Customer Expectations When it Comes to Providing a Personalized Customer Experience

 Shopper journeys marked by inconsistency, lack of personalization across channels BOSTON—May 26, 2016—Despite retailers increased emphasis on delivering a personalized...

TimeTrade and FIS Help Banks Build Loyalty and Boost In-Branch Experience

BOSTON—May 23, 2016—TimeTrade, the leading provider of appointment-driven personalization, today announced that it has partnered with FIS, a global leader in...

Study: Personalized Attention a Top Priority for Banking Customers

BOSTON—April 12, 2016—Today’s “on-demand” consumers want personalized attention from their banks and strongly prefer in-person assistance when making major purchasing...