Governed AI across agents and workflows
Proactive campaign orchestration
Turn messages into revenue
Launch personalized WhatsApp and SMS campaigns that convert at 98% open rates. No coding required.
Trusted by 450+ regulated organizations
Powering 300 million customer interactions annually
Build campaigns faster
Send personalized messages that convert 2x higher than email
Target the right customers
Segment by behavior and preferences without IT dependency
Track campaign performance
Monitor opens, clicks, and reply rates across all your messages
The Problem
Your customers check their phones 50+ times per day.
Your campaigns aren't there.
Engage reaches them where they're already looking:
WhatsApp and SMS.
Why Engage beats standalone campaign tools
Generic SMS platforms send messages. Engage orchestrates journeys.
Built for regulated industries (not retrofitted consumer tech)
Connects to AI Agents and Live for two-way resolution
Policy-aware workflows with full audit trails
Proven at scale: 450+ banks, insurers and telcos trust Engageware
How it works
No-code campaign builder
01
Build campaigns in minutes
Build WhatsApp and SMS campaigns without technical skills or IT tickets using drag-and-drop tools, rich media support, scheduling options, ready-made templates, and a built-in asset library
02
Target the right customers
Build segments from customer behavior and transaction data. Launch automated campaigns with behavioral triggers and track performance with Meta Conversions API attribution
03
Track performance in real-time
See which messages drive conversions with real-time tracking of opens, clicks, and revenue attribution. Compare campaign performance and optimize spend based on what works.
04
Turn broadcasts into conversations
Campaign replies route automatically to AI Agents for instant answers or Live specialists for complex issues. Full conversation history preserved across every customer touchpoint.
Stats
Reach Customers Where They Pay Attention
Drive measurable results with 98% open rates* and 2x higher conversions using SMS and WhatsApp campaigns that customers check constantly throughout the day.
+
2
M
Messages delivered monthly across 20 countries
98
%
Open Rate* Messages opened within 3 minutes on average
93
%
Opt-In Rate* Customers choose SMS/WhatsApp communication
4.95
%
Conversion Rate* 2x higher than email marketing
Put Aivo to the Test
See how we can help you engage customers
Join 600+ organizations using Engage to achieve 98% open rates and 4.95% conversion rates. Launch your first campaign in days, not months.
FAQs
Frequently Asked Questions
What is a campaign in Engage?
A campaign is a coordinated series of personalized SMS or WhatsApp messages sent to specific customer segments. Create one-time promotional campaigns, recurring notifications, or triggered messages based on customer behavior, all without coding.
What type of campaigns can I implement?
Launch product offers, payment reminders, appointment confirmations, fraud alerts, order updates, customer satisfaction surveys, loyalty rewards, and targeted promotions. Any customer communication that drives engagement or prevents issues.
What uses does Engage have?
Marketing teams drive conversions with targeted offers. Sales nurtures leads with automated follow-ups. Customer service sends proactive notifications. Retention teams reduce churn with personalized engagement. Collections reduces delinquency with payment reminders.
Can I start a conversation with all customers?
You can message customers who have opted in to receive communications. Engage manages opt-in/opt-out preferences automatically and maintains compliance with TCPA, GDPR, and regional regulations for all campaigns.
How many daily messages can I send?
Message volume scales with your needs. Customers send from thousands to millions of messages monthly depending on audience size and campaign frequency. Enterprise accounts support high-volume sends with dedicated throughput.
How does Engage ensure compliance?
Built-in opt-in/opt-out management, message approval workflows for regulated content, complete audit trails, and TCPA/GDPR compliance. Every campaign maintains records for regulatory review.
Is Engage compliant with financial services regulations?
Yes. Engage is SOC 2 Type II and ISO 27001 certified. All campaigns include full audit trails, automatic opt-in/opt-out management, and built-in regulatory guardrails for banking, insurance, and telecom.
How does Engage integrate with AI Agents and Live?
Campaign responses automatically connect to AI Agents for instant resolution or Live specialists for complex cases. When a customer replies to your campaign, they enter an orchestrated journey rather than hitting a dead end.