Webinars

Watch this 45-minute walkthrough of Engageware’s newest product updates. You’ll see how the latest enhancements bring precision to every touchpoint, streamline branch operations, and give your teams and members confidence in every interaction.

In this webinar, Engageware and BAI have a conversation about the key differences between customer experience and customer engagement and how a customer engagement focus builds and grows relationships that translates to loyalty, trust, and retention.

OnPoint Community Credit Union’s Aimee Ten Eyck-Schaffer, Organization Procedure Consultant, shares how OnPoint utilizes Engageware’s Knowledge Management solution.

This session includes a demonstration of the features and capabilities of the POPi/o platform, including seamless transfer between AI chat and product experts, knowledge-based authentication (KBA) for added protection, and on-demand meetings through a mobile browser. POPi/o and Engageware client, Affinity Plus, shows how they are leveraging video banking and taking advantage of the integration abilities with appointment scheduling.

In this webinar we highlight 3 ways banks and credit unions can optimize existing tactics into 42% more loan appointments.