A government agency serving 33 million citizens needed to retire a rigid IVR system that was pushing callers away. See how they used Aivo Voice AI Agents to make phone service feel natural, reduce drop-offs, and scale nationwide.

Read the case study to get the real numbers and what drove the results.

• Handled 6,000+ calls within the first four days of go-live
• Increased caller retention rate by 20%
• Achieved 95%+ voice recognition accuracy