Voice AI at scale: real results from a mission-critical government deployment
CASE STUDY
Voice AI at scale: Real results from a mission-critical government deployment
A government agency serving 33 million citizens needed to retire a rigid IVR system that was pushing callers away. See how they used Aivo Voice AI Agents to make phone service feel natural, reduce drop-offs, and scale nationwide.
Read the case study to get the real numbers and what drove the results.
- Handled 6,000+ calls within the first four days of go-live
- Increased caller retention rate by 20%
- Achieved 95%+ voice recognition accuracy
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