Enhanced Search for Employee Knowledge Management

Ever wondered how to leverage quick answers within extensive procedure docs? Engageware’s Enhanced Search for Employee Knowledge Management powers search efficiency with intuitive AI, adapting to your needs and assisting employees in customer support. Combining the forces of Generative AI and Knowledge Management makes it easy for employees to get answers on the spot, whether they’re on the phone or in front of a customer. Check it out!

Suggested Resources

eBook

3 Ways FIs Use Knowledge Management to Deliver Great Customer Experiences

When it comes to strategic planning and initiatives to improve customer experience, there is an imbalance in investments made into digital versus employee-assisted channels. Download your copy to learn how three different credit unions utilize knowledge management to help their institution thrive inside and out.

Read more...
Video

Employee Knowledge Management 3-minute Demo

Sometimes you just need to see a product in action. We get it, and this 3-minute demo shows you what it looks like for both your frontline staff as well as your content managers.

Read more...
Video

AurGroup Financial Credit Union: Employee Knowledge Management

Learn how Engageware’s Employee Knowledge Management solution has made AurGroup Financial's staff more confident and efficient in their day to day operations. Plus, hear how they gained adoption and are keeping their employees engaged.

Read more...

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.