TimeTrade Brings Intelligent Appointment Scheduling to Zoom Video Communications
Partnership Program BOSTON—March 13, 2018 — TimeTrade, the leader in omni-channel Intelligent Appointment Scheduling™, today announced its new integration with leading video conferencing provider Zoom Video Communications to enable seamless inclusion of video conferencing details in each Zoom meeting invitation, simplifying and accelerating live digital interactions.
TimeTrade’s integration with Zoom is the most recent development in its ongoing Connect Effect Partnership Program, a new initiative designed to optimize intelligent customer engagement through working with companies such as Google, Salesforce, IBM and Microsoft to broaden the reach of TimeTrade’s industry-leading Appointments-as-a-Service platform.
The TimeTrade-Zoom integration pairs TimeTrade’s Scheduler for Salesforce solution, which is powered by the Salesforce Einstein artificial intelligence (AI) engine, with Zoom’s video communications platform. The effect is to make video conferencing scheduling fast and easy. The integrated platform automatically generates a unique link for each meeting.
“This integration allows Zoom users to experience the benefits of intelligent appointment scheduling by using Salesforce’s AI capabilities to identify and create virtual and in-person meetings,” said Gary Ambrosino, CEO of TimeTrade. “Combining TimeTrade’s intelligent appointment scheduling platform with Zoom’s video communications service produces optimized meetings and better conditions for collaboration on live digital interaction platforms that fuel business growth.”
“Zoom strives to deliver one consistent enterprise experience for all of our customers, and the TimeTrade intelligent appointment scheduling solution enhances that experience across our products,” said Oded Gal, head of product management of Zoom. “This gives us a way to integrate into the Salesforce calendar, which is a major advantage for our customers.”
“The Zoom integration is another example of our Connect Effect companies using TimeTrade’s intelligent appointment scheduling solution as an indispensable tool in helping them optimize intelligent customer engagement through all channels, now including virtual meetings,” said Ambrosino. “We look forward to working with Zoom to extend the impact of intelligent appointment scheduling.”
About TimeTrade
TimeTrade helps leading brands optimize engagement through all phases of the customer relationship. TimeTrade’s intelligent appointment scheduling platform harnesses the power of artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, producing better meetings and higher growth businesses, with TimeTrade customers outpacing their peers by nearly 3X. Tens of thousands of businesses – including leading global banks, retailers, and software companies – use TimeTrade’s Appointments-as-a-Service platform to deliver the personalized attention expected by today’s on-demand consumers.