Consumers Still Like to Shop in Stores—if They Receive a More Personalized Customer Experience
Key Findings from the Engageware State of Retail 2017 Survey Report Consumers said they plan to shop in stores in 2017 as much (70 percent) if not more (14 percent) than they did last year, according to the new Engageware State of Retail 2017 survey report. But that figure is down 8 percentage points from […]
