How OneAZ Credit Union orchestrated the member journey to drive growth with Appointment Management

OneAZ Credit Union wanted a smoother in-branch experience for members and better visibility for staff.

OneAZ Credit Union wanted a smoother in-branch experience for members and better visibility for staff.

How Lowell Five Bank Uses Digital Scheduling to Drive 123% Revenue Growth
Engageware provided a seamless, intuitive appointment scheduling system that integrates with 3Rivers’ digital platforms.
Founded in 1933 by Grand Rapids, Michigan school teacher Lloyd F. Hutt, Lake Michigan Credit Union has grown from its initial 13 members to nearly half a million members who entrust LMCU to manage more than 6.5 Billion in assets.

The repository advantage: Centralized knowledge driving efficiency and innovation.

Omnichannel customer service: How ADT solves 97% of customer inquiries with Engageware.
Bank of Oak Ridge turns to Engageware’s Customer Self-Service to increase efficiency and employee focus.
South Carolina FCU wanted to provide a better member experience making it easy to schedule appointments offering a “we’ve been expecting you service.”
Engageware enabled Logix to better meet the needs of their members, provide a higher level of service, and produce more new accounts and loans.
Franklin Mint FCU added interactive self-service for their 120,000 members across all digital channels.