Engageware Customer Self-Service Virtual Assistant

Calm the content chaos with AI you can trust. Engageware’s generative AI powered Customer Self‑Service Virtual Assistant puts one governed knowledge base behind chat, FAQs, tutorials, and search so members get the right answer the first time, every time.

How OnPoint enhanced their internal search with gen AI

How OnPoint enhanced their internal search with gen AI

In this on-demand webinar, OnPoint Community Credit Union shares how they transformed their internal knowledge search experience using generative AI. With over 1,200 employees across 60 branches, OnPoint needed a faster, smarter way to connect staff with accurate information in real time.

Virtual Assistant Maximizes Customer Engagement with 98% Resolution

Guía para telcos sobre agentes de IA, automatización de atención y reducción del volumen del call center

Meet Engageware’s virtual assistant offers personalized support, turning interactions into valuable opportunities. Integrated with core banking systems, it empowers users to perform transactions effortlessly, surpassing traditional chatbots. Using advanced AI and natural language processing, it provides accurate, tailored responses, boosting first-contact resolution rates to 98% and reducing call center workloads. Press play to learn all about it!