NetUno’s rapid growth quickly outpaced its support capacity. Fragmented service across multiple WhatsApp numbers created an inconsistent experience, while manual processes left agents handling the same routine inquiries at unsustainable volume.

See what’s inside:

• 90% of customer queries resolved without a live agent and 50% reduction in call center volume
• 200K+ monthly conversations handled automatically across WhatsApp, web, SMS, Facebook, Instagram, and Telegram
• 35 customer service interactions automated and fully deployed in 30 days